POLICIES

Immanuel School of Music, in collaboration with Immanuel Church, is dedicated to offering a safe environment for children, youth, and vulnerable adults. We have instituted policies that safeguard our students, volunteers, staff, and ministries. We pledge to adhere to compliance and anticipate the same from those who entrust their children, youth, and vulnerable adults to our care.

The Immanuel Child Protection Policy promotes the “Rule of Three,” which stipulates that all minors under 18 must be accompanied by an additional individual during private instruction as well as both drop-off and pick-up. Individual students may not wander the Immanuel facilities unsupervised.

Ensemble rehearsals comply with the "Rule of Three.”

All classes and lessons are conducted in rooms with glass-paneled doors, equipped with audio and video recording devices, and occasionally, doors are left ajar for others to overhear.

All instructors at the Immanuel School of Music undergo a background check and adhere to the “Abuse Prevention for Children, Youth, and Vulnerable Adults Policy and Procedure” established by Immanuel Church. All instructors are also “From Darkness to Light” trained.

If you would like to have a full copy of our policy, please contact ismoffice@immanuel-nky.org

Click here to download Ensembles Terms and Conditions.

Click here to download the Private Lessons Terms and Conditions

Free parking is available in our parking lots at all campus locations.

Please do not park in designated handicap spots unless you have an appropriate permit.

At the Immanuel Church in Lakeside Park, please refrain from parking on Arcadia Ave, as this is residential street parking.

View our Privacy Policy

Four(4) make-up lessons are permitted from September 1st - May 31st

Lessons cancelled by the student with at least 24-hours notice will be rescheduled.

Lessons cancelled by the teacher will be rescheduled.

If you do not show up for a scheduled lesson and provide no notice, then the lesson is forfeited.

Emergencies and illness will be taken into consideration case-by-case with the instructor.

If serious weather conditions occur, a decision to close will be published by email, website, and/or text messages.

Variables to be considered:

• Whether sidewalks and parking lots can be cleared of snow/ice before traffic flow arrives.
• Whether an authorized staff member is available to secure the building at closing.
• Cancellations of schools will not determine our closings as the variables are quite different.

For updates during inclement weather: check our website main page.

Tuition is required prior to a student's 1st lesson/class.

New private-lesson students may enter at any point during the year and prorate their tuition.

Withdrawal from private lessons requires a 30-day notice, your final invoice will be pro-rated to include all lessons up through the 30-day notice.

If you paid Private Lesson tuition in full, a prorated amount is refundable with a 30-days notice.

Orchestra and Group Classes may only receive a refund within two (2) weeks of the class start date.

Summer Term private lessons are highly flexible and based on the number of lessons agreed upon with your teacher. Tuition is due in full before the first lesson. We do not offer refunds for summer lessons.

QUESTIONS?

Please contact the ISM office to request a refund contact us or call (859) 341-8555.

For registration information, click here.